Comprehensive AI Conversational Analytics Tool
Impaction is an advanced web app designed for product teams working with AI-native applications that utilize conversational interfaces. This analytics tool focuses on transforming AI-driven conversations into actionable product insights, allowing teams to better understand user behavior and preferences. Impaction seamlessly integrates with various data sources, including AWS S3, GCP Bigquery, PostgreSQL, and MySQL, making it adaptable for different technical environments. Its SOC II Type 1 certification emphasizes a commitment to data security and compliance, ensuring that users' information is handled with the utmost care.
One of the standout features of Impaction is the Columbus Copilot, a powerful search tool that facilitates the discovery of specific conversations using natural language queries. This capability allows for tailored recommendations and deep analysis of conversational data, capturing both qualitative and quantitative insights. Unlike traditional sentiment analysis, Impaction excels in analyzing subjective conversational nuances, providing a more comprehensive understanding of user interactions. The tool has garnered positive feedback from users globally and offers individualized support to cater to specific business needs.
